After-Sales Service
Exacta+Optech Labcenter Spa offers a qualified After-Sales Service at Your disposal.
OUR STRENGTHS:
Certified Instrumentation
Telephone Availability
Intervention Timing
Spare Parts Availability
ACTIVITIES/SERVICES
1. Reparations (In-house / In Your lab)
Malfunctions resolutions, in our laboratories or at the customer’s location
2. Ordinary and extraordinary Maintenance
Technical interventions, to keep the efficiency of both equipment’s functioning and performance
3. Maintenance Contracts
Scheduled maintenance plans with semiannual, annual, or other frequencies, according to the customer needs
4. Calibrations
Performance (proper functioning) examination and needed adjustment of the instrumentation with certified and traceable standards
5. IQ/OQ/PQ Validations
6. Certifications
Metrological validation through selected bodies
7. Global Service
Maintenance and calibration of several instrumentation brands
8. Equipments Relocation
Transport to a new locations
9. On-site & In-site Services
Our activities can be carried out both in our laboratories and at the customer’s location
10. Installations and Tests
Instrumentation start-up and funcionalities verification
11. Remote Assistance
Small malfunctions resolutions and telephone guidance for a correct use
12. Survey on Site
Quote writing, based on an on-site check
