Exacta+Optech Labcenter Spa offers, at your disposal, a qualified Technical Support Service
1. Repairing (in-house/on the spot)
Fixing of malfunctions in our laboratories or at the customer’s location.
2. Ordinary and extraordinary Maintenance
Technical interventions in order to keep both equipment’s functioning and performance efficient.
3. Maintenance Contracts
Maintenance plans scheduled with an annual, biannual frequency etc., according to the customer needs.
4. Tuning and Calibration
Performance (correct functioning) examination and potential adjustments of the instrumentation with certified and traceable standards.
5. IQ/OQ/PQ Validation
Metrological validation through selected centers.
7. Global Service
Maintenance and tuning of several instrumentation brands.
8. Instrumentation Relocation
Instrumentation transfer to a new location.
9. On-site & In-site Services
Our activities can be carried out both in our laboratories and at the customer’s location.
10. Installation and Test
Instrumentation start-up and verification of the different operations.
11. Remote Assistance
Solution of small malfunctions and telephonic guidance for a correct use.
12. Survey on Site
Writing of a quote based upon a check on the spot.